Returns , Exchange and Refund
Maximum Delivery turn around time:-
We ship all your orders within 5- 7 working days based on the product category
We strive to ensure your orders are processed and shipped as quickly as possible!
1. Damaged or Defective Products
Despite quality checks, products may get damaged in transit due to courier mishandling. To request a replacement for misprinted, damaged, or defective items:
Submit your request within 7 days of delivery.
Provide unboxing videos, photos of the damaged product, and the original packaging.
Requests after 7 days WON'T BE ACCEPTED.
Proof of defects:
If you do not have an unboxing video of the order and we fail to verify the cause. We can't fullfil the return request.
2. Exchanges or Returns for Wrong Sizes
Please double-check your size before placing an order. As exchanges may take longer time to deliver.
Measurement tolerance:
Please be aware that a measurement tolerance of ±0.5 inches is standard for apparel products and is not eligible for returns or refunds.
3. Careful Unboxing
Customers are advised to unbox packages carefully. If damaged by scissors or sharp objects, refunds or replacements aren’t possible.
4. Package Damage at Delivery
If the package appears damaged upon receipt, note the damage in the courier’s delivery remarks. This helps in claiming a refund from the courier service.
Refunds: Refunds are only issued in cases of defective products or errors on our part. Please contact our support team within 7 days of delivery with video proof, if you encounter any issues.
Order Cancellations: Once an order is processed, it cannot be canceled. We may cancel orders at our discretion for reasons such as payment failure, violation of these Terms, or suspected fraud.